If you ordered online, you can return items by post within 28 days of receiving your order. Use the returns label and form included with your package. Ensure items are in original condition and include the completed return form (on your invoice/receipt). You're responsible for return postage, and we recommend using a tracked service and keeping your proof of postage.
Return Addresses
United States
Apricot Inc
C/O Freeport Forwarding
11320 State Route 9 #704572
Champlain, NY
12919
United States
Canada
Apricot
9600 Meilleur, Suite 210
Montreal, QC,
Canada
H2N 2E3
Germany
Apricot Collections Ltd.
Nicolaus-Otto-Ring 700
85098 GroĂźmehring
Germany
International (exlcuding US, Canada and Germany)
Apricot
Stonemanor Warehouse
Unit 4 Juno Place
Stratton Business Park
Biggleswade
SG18 8XP
United Kingdom
More details can be found HERE
Currently we don't offer exchanges, but you can return your item(s) for a refund and easily place a new order online.
More details can be found here
Once you’ve placed your order, we'll send you a confirmation email to acknowledge that it's been received. Our warehouse team will start packing your items in preparation for shipment.
As soon as your order is dispatched, we’ll send you an email with a tracking number. Please keep in mind that delivery dates are estimates, your order may arrive earlier or later than expected.
Upon receipt of your return, all items will be inspected and a full refund excluding postage will be processed. Refunds may take up to 14 days to be completed. We are unable to accept any liability resulting from card issuers’ terms of use or 3rd party payment providers.
Refunds may also be subject to the following deductions -
- Damage in transit
- Lost in transit
- Goods returned beyond a reasonable period of time
- Not returned in original condition
We’ll need to check the status of your order to see if this is possible, as it might already be on its way.
Please email us immediately at cs@apricotonline.co.uk with your order number for us to look into this further.
More details can be found here
We’ll need to check the status of your order to see if this is possible, as it might already be on its way.
Please email us immediately at cs@apricotonline.co.uk with your order number for us to look into this further.
More details can be found here
We want our customers to feel good and look great in their clothes.
Please refer to our size guide here to get the perfect fit everytime.
About Apricot